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Opportunity Summary
Reporting to the Manager, Truth, Reconciliation, Equity, Diversity, and Inclusion (TREDI), this position is responsible for developing, utilizing, and completing reports, presentations, and surveys that support the organization’s ability to measure its progress towards its strategic goals. The role is also responsible for designing, developing and maintaining new and existing data assets at LABC to improve impact and outcome reporting on TREDI initiatives. The TREDI Data Analyst will also work with other members of the TREDI team to contribute to TREDI initiatives and projects. 1) PRODUCE REPORTS FOR PLANNING a) Prepare and submit timely and accurate quarterly and annual reports; and collaborate with departments to gather and analyze statistical information and other data. b) Prepare and submit client and industry surveys. c) Perform in-depth data analytics, including quantitative, statistical and comparative analysis, to determine patterns and recognize trends; prepare a variety of reports and presentations for practice groups, administrative departments, management, and clients. d) Translate data into written reports, tables, graphs and charts (including developing creative data visualizations to illustrate key findings); interpret data results to provide written commentary that articulates pertinent findings. e) Develop and refine performance metrics to evaluate the effectiveness of activities supporting LABC’s strategic goals and priorities; perform ad-hoc analysis to enhance understanding of identified metrics. 2) DESIGN, DEVELOP AND MAINTAIN NEW AND EXISTING DATA ASSETS a) Develop existing and/or create new data including questionnaires, feedback loops, or other primary and secondary data sources to support outcome and impact measurement of TREDI initiatives. b) Review and provide recommendations regarding proper controls and procedures to ensure the integrity of reports and outcome measurement; identify opportunities for continuous system and process improvements and lead the development of supporting processes. c) Check the accuracy of scripts, codes and data tables in tools such as PowerBI, Excel or other visualization tools. d) Help build and deliver interactive, visual representations of data. 3) CONDUCT RESEARCH AND COLLABORATE a) Conduct research to provide insight on LABC’s performance trends and identify target ranges using available industry and system data. b) Collaborate with colleagues to help design and manage research projects through all stages of the project life cycle. c) Develop and maintain reports and presentations on TREDI initiatives and context. d) Work closely with various team members on multiple concurrent projects. e) Maintain industry awareness of best practices in presenting, collecting and reporting on data and issues affecting vulnerable populations including Indigenous, racialized, 2SLGBTQIA+ and gender diverse peoples. 4) PERFORM OTHER RELATED DUTIES a) Support operational functions of the TREDI team including, but not limited to, provide support for the development, implementation, analysis of pulse surveys, focus groups, and other quantitative and qualitative data collection activities. b) Administer portions of the local budget and ensure expenditures are within limits. c) Perform other duties as required.
Opportunity Benefits
Opportunity Responsibilities
• Four weeks paid vacation to start that grows the longer you are with LABC • An excellent employee benefits package, where premiums are 100% paid by LABC • A generous defined benefit pension plan • Support for training and development • An Employee and Family Assistance program • The opportunity to participate in various Employee programs (Employee Wellness, etc.) • Support for a healthy work/life balance • Generous leave provisions (sick time, special leaves) • 13 paid statutory holidays • An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time) • Transit friendly employer for eligible staff to have their commute subsidized • Dog-friendly offices • Dedicated Cultural Leave provisions for Indigenous employees • An Equity, Diversity and Inclusion Council, and Indigenous employees Council and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace
Additional Info
• Bachelor’s degree in business, economics, statistics or related field required. • Minimum two (2) years’ related experience as outlined in rated requirements including strategic initiative project management, process and performance improvement, data analytics and reporting metrics required. • Lived experience as a person from an inequity experiencing group and/or a systemically excluded group (disclosure of personal inequity is welcome and not required to meet this criteria). • Experience in equity, diversity and inclusion in the legal industry or another professional services industry considered an asset. • Demonstrated commitment to and proven track record in an ethical approach to data collection, analysis and working on issues affecting vulnerable populations. • An equivalent combination of lived experience, education, training, and work experience will be strongly considered. • Experience working with labour market data, census data, demographic data and other related industry data. • Ability to apply data governance, data management, privacy and information security measures in various stages of the data lifecycle. • Ability to interpret, translate and visualize data and complex concepts into concise and engaging messaging, to inform business decisions. • Proven track record of defining new data collection and analysis processes to increase efficiencies or effectiveness of reporting. • Demonstrate a high degree of critical thinking, identifying patterns, trends or abnormalities. • Understanding of Indigenous issues, cultures as well as Indigenous community groups and agencies. • Understanding of current issues affecting Indigenous communities. • Understanding of traditional Indigenous justice concepts, alternative measures, mediation and diversion practices. • Awareness of government laws and policies impacting Indigenous peoples. • Ability to communicate and relate to Indigenous people and their communities, with sensitivity to cultural and Nation differences. • Understanding of the structure and history of Indigenous communities within BC. • Knowledge of TREDI issues and Canada’s justice and legal system. • Awareness of one’s own power, privilege and social location in TREDI work. • Experience with applying the First Nations principles of Ownership, Access, Control and Possession. • Excellent knowledge of TREDI issues and Canada’s justice and legal system. • Proven track record with strong written and oral communication, analytical skills, presentation and project management skills; high level of attention to detail and accuracy; ability to routinely manage and integrate large data sets, required. • Strong interpersonal skills, self-motivated, and a demonstrated ability to multi-task and work independently while collaborating effectively at all levels of the organization. • Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information. • Ability to strategically maintain financial/budgetary information. • Ability to prioritize and manage time effectively. • Strong problem solving and exceptional client services both internal and external skills. • Excellent organizational and problem-solving skills, always looking for efficiencies and embedding continuous improvement throughout the work. • Proven ability to synthesize analyses from qualitative and quantitative data sets and design and generate impactful reports. • Technical competencies: - High proficiency with Microsoft Office products required. - Excellent PowerPoint skills and design capability and high proficiency in Excel and data analysis. - Proficiency with data visualization software, preferably Power BI as well as HTML skills preferred. - Ability to apply data governance, data management, privacy and information security measures in various stages of the data lifecycle. - Fluent in hybrid working environment and leveraging Zoom and Microsoft Teams to collaborate and engage with peers and develop initiatives. • Genuine commitment to LABC’s mandate.